Rachel Lau
Client Services Officer
Bachelor of Business (Advertising & Marketing)
Bachelor of Business Administration (Honours)
Certificate III Financial Services - Certificate 1
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Get in touch
02 8355 6170
Email
How I help
With a background in business administration and hands on experience in banking, I would like to let my clients feel comfortable when they start their financial journey with us. I’m dedicated to making financial advice accessible, understandable, and support genuinely.
I help clients by preparing the groundwork for personalised financial advice. By managing key documents and compliance requirements, to sure the advice process remains compliant and timely. I also help to prepare advice documents.
The stock market is a device for transferring money from the impatient to the patient.
Source
Warren Buffett
How does the role you play help clients
My finance journey is driven by a genuine passion for helping clients navigate financial complexity with clarity and confidence. I believe strongly in financial literacy and am committed to empowering every client to make informed decisions.
Rachel Lau
What I do day-to-day​
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I support financial advisers and clients implement their advice strategies.
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Implementing advice recommendations
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Records of Advice
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Compliance Documents (e.g. Fact Find)
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Contacting superannuation funds
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Review meeting preparation
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Application Forms (investment, superannuation/pension)
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Annature (digital signatures & ID)

